This Privacy Policy explains how Elite Car Plug Rental ("we," "us") collects, uses, and protects your information when you use https://elitecarplug.com or our services.

1. Information We Collect

Information you provide: when you submit our contact form — your name, phone number, email, and message; and when you book — the additional details required to complete a rental (such as your driver's license, address, and payment information), collected through our booking provider. Collected automatically: standard server logs and anonymized analytics such as pages visited, approximate region, browser, and device type.

2. How We Use It

We use your information only to respond to your inquiries, provide and operate our rental services, process and manage bookings, prevent fraud, and meet legal obligations. We do not use it for unrelated purposes.

3. Cookies & Analytics

The Site uses minimal, privacy-respecting analytics to understand aggregate traffic. We do not use advertising or cross-site tracking cookies. You can block or clear cookies in your browser settings; the Site will still work.

4. How We Share It

We do not sell or rent your personal information. We share it only with the service providers we rely on to operate — for example, our website host and form provider (Netlify) and our booking platform — and only as needed to deliver our services. We may also disclose information if required by law or to protect our legal rights or the safety of others.

5. Data Retention

We keep contact-form messages and booking records only as long as needed for the purposes above and to meet legal, tax, and accounting requirements — generally up to 24 months for inquiries, and longer for completed-rental records where the law requires. You may ask us to delete your information sooner (see Your Rights).

6. Your Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing messages at any time. Residents of states with applicable privacy laws — including California under the CCPA/CPRA — may exercise the rights those laws grant, such as the right to know what we collect and to request deletion, without discrimination for doing so. To make a request, email elitecarplug@gmail.com; we will verify and respond within the time required by law.

7. Data Security

We use reasonable administrative and technical safeguards (including HTTPS encryption in transit) to protect your information. No method of transmission or storage is completely secure. If a breach affecting your personal information occurs, we will notify affected individuals and the appropriate authorities as required by applicable law.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.

9. Changes to This Policy

We may update this policy by posting a revised version here with a new "Last updated" date.

10. Contact

Questions or privacy requests: elitecarplug@gmail.com.